Alisa Kroytor

Role: Head of Client Care & Process Management

The maître d' of our digital kitchen: Alisa Kroytor. Alisa Kroytor, our Head of Client Care and Process Management, ensures your absolute comfort at every stage of work, turning your wishes into clear instructions for our “kitchen”. In the agency, Alisa plays the role of the perfect maître d'. She welcomes you, dives into the essence of the task, relieves any headache, and ensures that the digital “dish” is served on time and in exact accordance with your expectations. Her professional background allows her to make the service truly flawless: An owner's perspective: In the past, Alisa was the founder and designer of her own clothing brand. She communicates with you not as a theorist, but as a real entrepreneur. She knows firsthand what production budget management, contractor deadline delays, and the true cost of every single penny invested in a project mean. An ideal translator from client to technical language: Alisa has over 5 years of experience managing the back-office of a large eCommerce project. She masterfully translates your business desires into the dry language of programmers, designers, and marketers. No spoiled “recipes” — only strict specifications. International scope: Experience in coordinating complex projects in five countries and fluency in four languages (Russian, Hebrew, English, and Ukrainian) allow her to easily build communication in any multicultural environment. Empathy and composure: Alisa has a unique experience volunteering at a rehabilitation center and practicing body therapy. For our clients, this means the main thing: even at the hottest moments of a business launch, a person will be next to you who will relieve any stress, take over the routine operations, and solve the problem without panic. If you are tired of agencies where developers cannot be reached and your project is managed indifferently and “just for the checkbox” — Alisa will show you what fine dining level service is. With her, your project is always in safe hands.